Universal design

By “universal design” we mean the design of space, buildings, objects, as well as services and programs so that they can be accessed, understood and used to the greatest extent possible by all users without special adjustments. However, universal design doesn’t exclude the use of a smart device. It can be of help if certain adjustments need to be made or particular needs are to be met.

One of the principles of universal design is equality in its use. That is, a flat entrance to a building and the lack of stairs will be appreciated both by people with disabilities (for example, wheelchair users), and by parents with strollers, or by travellers who are carrying heavy suitcases. Another example of such design is video subtitles, which allow people with hearing impairments to receive information, but also accommodate people who perceive information better visually or are unable to turn on audio at some point.